Customer Support Representative - French Speaking
An exciting opportunity for a sales & customer support person, with the ability to provide basic, technical support, to join the team in our City office. You will provide inbound product/technical assistance to our Users through emails, phone calls and live chat.
ADVFN PLC, established for over 20 years ago, is based in the heart of the City Of London and is a global market leader for private investors to gain information on the financial markets. From traditional stocks and shares information to the cutting edge and dynamic world of CryptoCurrencies, ADVFN prides itself as being best in class for data, news and for the most active discussions forums in the world for private investors.
Selling to 'warm leads’ is an essential part of the role so you will be expected to meet the targets and will be rewarded well when you do!
We’re keen to give you every support and training to help you be successful in the role.
- Sales and customer service oriented - ideally worked within customer support/sales centre environment
- Fluency in French (at native Level)
- Excellent command of the English language (written and orally)
- Great communicator via email and/or phone
- Technically oriented person, confident PC and internet user
- Self-starter that will be able to work independently with minimal supervision
- A strong understanding of the importance of keeping customer data confidential
- Knowledge of financial markets
- Additional languages - in particular, German
- Central City Of London location
- Great entry job into the world of finance
- Opportunity to move into digital media sales
- Friendly team from around the world